Bank customers try to reduce uncertainty of using a service by drawing inferences from the ________, such as the design of the building's exterior and interior, the layout of the desks, and the length of waiting lines.

Respuesta :

The answer is "place". Bank clients attempt to decrease vulnerability of utilizing an administration by drawing surmisings from the place, for example, the outline of the building's outside and inside, the format of the work areas, and the length of holding up lines